Case Studies Healthcare

When Andrea Grice joined Community Dental Partners in 2017, she was unsure about her new position—it was with a smaller company and in a different working environment altogether. But within a month she knew she’d made the right decision, relishing the freedom as the executive director of facilities to develop her department. Now business is […]

Versatility may be just what the doctors ordered. Literally. So says the man in charge of support services and construction administration at an upstate New York hospital that’s immersed in an ambitious multiphase redesign and expansion. Planning for upgrades to UHS Chenango Memorial Hospital commenced in 2015, with the hammers finally ringing three years later. […]

Sitting for hours outside of MedStar Georgetown Hospital’s surgical waiting room back in May 2017, Paul Robinson clearly remembers the stress he felt as his mother underwent hip replacement surgery. It was a trying time for his family, but it was softened by the kindness of the MedStar healthcare staff. Subconsciously, he says, that experience […]

It’s another Monday morning meeting as you settle in with a cup of coffee, chit chat about your weekend and focus on the agenda as your week begins. Wait. You want to do what? You want to do it by when? Such was the scene in March 2020 as the leadership, construction and facilities, IT […]

It’s not as if Jerry Nadeau’s work in the early and mid-2000s was not unique and wide-ranging. As manager of global project planning for Biogen, he directed capital projects and facilities master planning for the biotech firm as it developed therapies for neurological and neurodegenerative diseases. It was rewarding, he says, working with an M&A […]

As Steve Eiss puts it, he and the team at Banner Health in Phoenix, Arizona, don’t build hospitals; they open them—and at a rapid pace. BH’s executive director of facilities development since June 2020, Eiss manages most project components including concept, design, construction and management. The company owns or leases 480 health care-related properties: medical […]

No matter what the health crisis at Medical City Plano in North Texas, Facilities Management Director Brian Martin says the 600+ bed hospital, located in thriving Collin County, is ready. As Collin County’s only Level I trauma center, Medical City Plano regularly accepts transfer patients from more than 200 hospitals in a four-state region. Level […]

A horrendous off-field injury to his right arm might have precluded Billy Demory from a baseball career but it’s never kept him from lending a hand in more far-reaching pursuits. Facilities management now his game, Demory has held a series of such positions in healthcare for over 17 years, the last couple at Frederick Health […]

Prior to the pandemic, the idea of de-stressing for an hour in one of Massage Envy’s franchised locations with soothing, low-lit, dark purple treatment rooms may have seemed the ideal. But in the days of COVID-19? The massage, wellness and skin care national franchisor faced some difficult days as clients stayed physically distant. To help […]

Jarrod Degenhard has traveled so much for his work he jokes, “I should know Mr. Hilton by his first name now.” As vice president of environmental services for Guardian Healthcare, he’s rolled through much of Ohio, West Virginia and especially Pennsylvania, covering about 40,000 miles every year. Like so many other people, he’s staying put […]