Case Studies Healthcare

The Northwestern Medicine Advanced Outpatient Care Center now under construction in the Chicago neighborhood of Old Irving Park will provide sorely needed and comprehensive health care services to the community. The $150 million health care center is also a testament to community engagement because operators Northwestern Memorial HealthCare heard and responded to feedback that the […]

At the start of the COVID-19 pandemic, adults were contracting the virus at higher rates and with more serious symptoms than children. For pediatric health systems like Children’s Minnesota, this gave time to prepare for the COVID-19 patients staff would eventually treat, which included the facilities team creating negative pressure rooms in one hospital wing. […]

While the COVID-19 pandemic has made people worry about their physical health, it’s also highlighted the importance of caring for mental wellbeing. With people stuck at home, cut off from friends and family, and sometimes their jobs, four in 10 adults have reported symptoms of anxiety or depression during the pandemic, compared to one in […]

The pandemic notwithstanding, it always helps to walk the premises and meet the decision-makers. Carleton Knotts did just that this past December at a small rural hospital undergoing renovations in the Texas Panhandle. Director of energy, construction and facility management for the group purchasing organization Intalere, Knotts was in the Lone Star State to advise […]

It’s another Monday morning meeting as you settle in with a cup of coffee, chit chat about your weekend and focus on the agenda as your week begins. Wait. You want to do what? You want to do it by when? Such was the scene in March 2020 as the leadership, construction and facilities, IT […]

Christopher Lee says he loves working for a place where he knows his contributions are creating a lasting impact and positive foundation for people. At the Lucile Packard Children’s Hospital in Palo Alto—part of Stanford Children’s Health—Lee is doing just that. As the hospital’s director of information systems, construction and implementations, he helped guide a […]

There may not be bellboys at the Jack Hughston Memorial Hospital in Phenix City, Alabama, but the sign with the big white “H” encased in a blue background above the entrance carries added value. “Many of our patients say it stands for Hilton,” jokes Caleb Kelley, system director of facilities management. “That’s how high our […]

When Chris O’Higgins showed up for the grand opening of Jefferson Healthcare’s new dental clinic on June 18, he expected to see the usual suspects: team members, company executives, a few contractors, maybe a local reporter or two. Instead, nearly 80 people—including many local residents—turned out to celebrate the new facility, the first in Washington […]

Living in a developing country like the Dominican Republic will change you, Chris Brey says. He’ll never forget how people got by with so little, and how much waste he saw being created back in the United States. Two years in the Peace Corps left a lasting impression on him, making him want to have […]