Case Studies Healthcare

Jevan Sean Seepaul – Northwell Health

When the COVID-19 pandemic arrived, Jevan Sean Seepaul had no choice. As the engineer managing the facilities management department for one of New York City and Long Island’s largest healthcare providers, Seepaul kept the hospital system functioning. With more than 74,000 employees and 23 hospitals across Westchester County, Staten Island, Queens and Long Island, Northwell […]

Ken Pankow – Anderson Healthcare

These visits can make for a long morning. Getting off the elevator, it’s hard to find your specialist’s office, and things don’t get more familiar as you walk down the hallway. Inside the office, there are forms to fill out, and other patients are withdrawn as they try to read the paper, fiddle with their […]

Scott Kleist – Virginia Mennonite Retirement Community

There’s a hub for the senior set taking shape in Harrisonburg, Virginia. Though development at the Virginia Mennonite Retirement Community has slowed since COVID-19’s onset, come August, four new townhomes are expected to be ready for occupancy. Constructed along the lines of a well-received townhouse quad completed in 2018, the units are already spoken for. […]

Michael Hamel – Covenant Living of Cromwell

Michael Hamel remembers his first day on the job at Covenant Living of Cromwell in 2013, when talk of developing a full-fledged town center within the New England senior living community was on the horizon. Now, seeing people bustling around the new campus, which celebrated its grand opening in May, Hamel says is heartwarming. The […]

Edward Merwick – UPMC Chautauqua

When Edward Merwick started working at UPMC Chautauqua, his to-do list had over 300 items. Now, almost two years later, everything is checked off. Doors have been replaced, cracks have been repaired and paint has been touched up. Nothing in the hospital has been overlooked. Merwick, the facilities manager, isn’t in the clear yet, though. […]

Demar Vassell – God’s Love We Deliver

With COVID-19 putting already vulnerable populations at even higher risk—including those enduring chronic illness—nonprofits like God’s Love We Deliver have had to step up in a major way. In just the first three months of the pandemic, the organization delivered hundreds of thousands of meals to people throughout the New York City metropolitan area. And […]

Pathway Vet Alliance

Roger Davila doesn’t perform veterinary services, but he helps put pet owners at ease while their animal is being treated. As the director of real estate and construction for Pathway Vet Alliance, he keeps both human and animal comfort in mind as he works. He knows people don’t want to bring their sick or injured […]

Joshua Roney – Sodexo

It was not a job requiring the nuclear physics Joshua Roney had learned in the U.S. Navy and the civilian nuclear energy industry. But while he wasn’t splitting atoms, he was certainly splitting duties, work shifts and even floors as he oversaw construction of a new behavioral health unit at a hospital in McKees Rocks, […]

Jon Papps – Prisma Health

Responding to COVID-19 has required some organizations to be more resourceful than others. That’s why the facilities staff of Prisma Health spent three days in January scrubbing, repairing and painting an abandoned retail store. When it became clear that there wasn’t enough room to administer vaccines at the hospital, they transformed the store across the […]

Robert Stiers – White Plains Hospital

When White Plains Hospital opens its new Center for Advanced Medicine & Surgery in summer 2021, it will begin another “decanting” process, continuing its multi-year transformation of how the hospital, north of New York City, treats Westchester County residents, says Robert Stiers. “Decanting” as in the care provided at the new center will draw outpatients […]

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