Case Studies Healthcare

The dentist’s office was Ken Ziff’s second childhood home. He grew up watching his father fill cavities, administer root canals and guard his patients’ dental health. Ziff says his dad loved the work and swore to die “with a drill in his hand,” but the elder Ziff didn’t enter the field easily. As Ziff explains, […]

It can be a riskier workplace than might be realized by those who don’t earn their livelihood at hospitals. Aside from being in proximity to ill and infectious patients, there’s the very real possibility of being assaulted by patients whose conditions might be aggravated by substance abuse. Or the hospital itself might be under threat. […]

So how does one build a career in construction management? “Relationships and partnerships have gotten me here,” replies Keith Ledwith, who’s fashioned an impressive livelihood in building and engineering for the past 20-plus years. Tap the know-how of those who’ve been in the business, he goes on to say. Leverage their experience and when you […]

These visits can make for a long morning. Getting off the elevator, it’s hard to find your specialist’s office, and things don’t get more familiar as you walk down the hallway. Inside the office, there are forms to fill out, and other patients are withdrawn as they try to read the paper, fiddle with their […]

She was only touring an intern, but it could’ve been a high-level corporate meeting or a group of industry guests, to see one of Merck’s buildings. Certainly, Kathryn Gibbs was still delighted to give a tour, especially to show how her company, global pharmaceutical giant Merck, strives to make itself accessible and safe for its […]

It’s a squeak or a wobble and it’s disrupting your rest in a hospital bed. The housekeeping staff is friendly—they smile when they empty wastebaskets and clean surfaces. But you always know when they’re coming because of that squeak or wobble. Part of Kenneth Bower’s job is making sure the carts are quieter. If nothing […]

It’s a fact of construction life that the bosses have been bemoaning for years. Though the trades are teeming with opportunities, there’s not a rush of young men and women to be electricians, mechanics, pipefitters, masons, painters, plumbers, carpenters and all the other vocational roles so necessary in bringing a blueprint’s intent to fruition. As […]