Case Studies Region: West

Ken Ziff – TTEC

Hurricane Harvey having slammed into Gulf Coast of Texas in late summer of 2017, the Federal Emergency Management Agency needed a strategic partner—and fast—to help spread word of relief efforts and to alert residents of further danger. Though based in Englewood, Colorado, and having made its mark by establishing contact centers for commercial clients worldwide, […]

Steve Deering – Spec Formliners Inc.

You can’t complain too much when the traffic backs up on Interstate 405 between Seal Beach and Costa Mesa. For many of the 16 car-jammed miles, the vistas of wildlife are breathtaking. Well, sort of. The scenes of plants and animals are at once real and imagined, molded and engraved into the concrete walls, dividers […]

Dan Zalkow — Portland State University

A $100 million construction project is hard enough for any one builder, even with the best of plans. Now try it with four vested stakeholders in the project, three of them viewing it as crucial to the future of the educational opportunities they offer. Such is the case in Portland, Oregon, with 4th & Montgomery, […]

Charlotte Johnson – Upwork

The requests have been many, and interesting at that—comfy chairs, sit-to-stand desks, an espresso machine, a “brainstorming room,” a running track inside the office and even a beach volleyball court. And one by one, Charlotte Johnson the head of workplace at California-based Upwork, checks off the boxes if she is able. This paralegal-turned-planner joined the […]

Mike Spindler – Spindler Construction Corp.

When he says it’s the nicest building of its kind in Logan, Utah, Mike Spindler may not just be boasting. The three-story structure that is Jon M. Huntsman Hall would grace any academic campus. But it seems most appropriate as the complementary addition to the Eccles Business Building on the southern edge of Utah State […]

Chris Holman – Sangamo Therapeutics

In a tale of two Bay Area cities, Sangamo Therapeutics is stretching genomic science across San Francisco Bay. This spring, the company moved into a new 100,000-square-foot headquarters south of San Francisco in Brisbane, California. In converting the five-story office building, Sangamo becomes part of the cluster of biotech companies between San Francisco and San […]

Chris O’Higgins – Jefferson Healthcare

When Chris O’Higgins showed up for the grand opening of Jefferson Healthcare’s new dental clinic on June 18, he expected to see the usual suspects: team members, company executives, a few contractors, maybe a local reporter or two. Instead, nearly 80 people—including many local residents—turned out to celebrate the new facility, the first in Washington […]

Chris Brey – Cytokinetics

Living in a developing country like the Dominican Republic will change you, Chris Brey says. He’ll never forget how people got by with so little, and how much waste he saw being created back in the United States. Two years in the Peace Corps left a lasting impression on him, making him want to have […]

Kal and Kam Takhar – Crowne Development Inc.

They continue to beat the odds that have consumed so many small and medium-sized companies in California’s very competitive homebuilding industry, since the last downturn. The way things are going for Crowne Development Inc., brothers Kal and Kam Takhar could be well on their way to having yet another success story from which to leverage […]

Tim Fritcher – Brain Corp

Brain Corp’s original offices fell within the institutional cliché: plain walls and floors, rows of cubicles, basic and limited lunch and break areas. No design flourishes, no plants, no inspiring artwork—a place to come to work, and that’s it. In other words, “a very sterile, non-creative environment,” says Brain Corp Facilities Director Tim Fritcher. Now, […]

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vol. VI 2019

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