Case Studies Healthcare

Paul Robinson – Crothall Healthcare/MedStar Southern Maryland Hospital Center

Sitting for hours outside of MedStar Georgetown Hospital’s surgical waiting room back in May 2017, Paul Robinson clearly remembers the stress he felt as his mother underwent hip replacement surgery. It was a trying time for his family, but it was softened by the kindness of the MedStar healthcare staff. Subconsciously, he says, that experience […]

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Phillip Jones – Massage Envy

Prior to the pandemic, the idea of de-stressing for an hour in one of Massage Envy’s franchised locations with soothing, low-lit, dark purple treatment rooms may have seemed the ideal. But in the days of COVID-19? The massage, wellness and skin care national franchisor faced some difficult days as clients stayed physically distant. To help […]

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LATEST EDITION

vol. III 2021

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