Case Studies Healthcare

There’s a bed shortage at UMass Memorial Medical Center, as there is at many hospitals around the country. Hours may pass before an emergency patient can finally lay down in an appropriate place—a situation intensified by the COVID-19 pandemic. At this sprawling three-campus facility in Worcester, Massachusetts, the issue is being dealt with. Not as […]

It’s not that other facilities managers don’t have to consider how to place electrical outlets or add plexiglass to workstations as part of their jobs. But the stakes are higher for Amanda Stephens, director of facilities management for one of Methodist Healthcare’s nine hospitals in San Antonio, Texas. In fact, designing, planning and building spaces […]

One of the worst things a pet owner can experience is having to bring their sick or injured animal to an emergency veterinary hospital. Waiting anxiously in the lobby while their beloved pet is taken behind closed doors; worrying how the pet is reacting to strangers and other animals: it’s a situation ripe for stress. […]

Even in the midst of summer, September looms. Schoolchildren have it in the back of their minds they play in the sunshine. By August, stores are offering back-to-school specials, and the nights may carry a small chill in the air. September is looming, as well, for the 2,500 employees at Inland Empire Health Plan in […]

Hillsboro, Wisconsin, a community with a population of 1,400, holds many memories for Aaron Hammer. He grew up in what’s sometimes called the Czech capital of the state, a small, rural area wedged snuggly between rivers and woodland in the beautiful hill country of southwestern Wisconsin. And now, Hammer’s working there, doing his best to […]

When Achour Odicho took a break from college to intern at an architecture firm, his plans didn’t go as he’d imagined. The internship bored him, and he left when he saw an ad seeking a freelance designer for a cannabis company. He spent the next two years working remotely on license applications. From there, Odicho […]

When Andrea Grice joined Community Dental Partners in 2017, she was unsure about her new position—it was with a smaller company and in a different working environment altogether. But within a month she knew she’d made the right decision, relishing the freedom as the executive director of facilities to develop her department. Now business is […]

You may have been there once or twice. It’s one of those company-sponsored training or professional development events. During a break, you zip back over to your workspace to touch base with your colleagues and check in on emails, memos and calls. While this may only take a few minutes, as a result, you’re sidetracking […]