Case Studies Entertainment

Alix Loiseau – Royal Caribbean International 

Est. reading time: 5 mins

“I never did want to be called Dr. Alix.”  So muses Alix Loiseau, whose dentist father and disciplinarian mother initially tabbed him for medicine while raising eight children in Haiti. But while the boy’s older brother became an oral surgeon and his sister a dentist, he was drawn to subjects such as art and architecture, […]

Gustavo Salas – Fine Arts Museums of San Francisco

Est. reading time: 5 mins

As a longtime member of the Fine Arts Museums of San Francisco, Gustavo Salas has spent many hours exploring the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park. Yet, he never expected he’d one day get to work at his favorite places to visit. Only when he began […]

Julian Ortiz – Cinépolis Luxury Cinemas

Est. reading time: 4 mins

Call it “A Tale of Two Theaters.” No, it’s not a Hollywood blockbuster with a cast of thousands and computer-generated graphics to stun and thrill moviegoers, or an arthouse indie flick about rival playwrights. Rather, it’s the story of how Cinépolis Luxury Cinemas and Julian Ortiz are making going to the movies a luxurious experience—while […]

Brian Hamilton – Resorts World Catskills

Est. reading time: 4 mins

When Brian Hamilton was profiled in Blueprint in spring 2021, he was helping Resorts World Catskills reconstruct a “monster,” a famously difficult golf course so nicknamed by golfer Gene Sarazen because of its notorious fourth hole and large size. The new version of The Monster, which closed in 2015, is scaled down from 7,650 yards […]

Justin Lee – CEC Entertainment

Est. reading time: 5 mins

Don’t worry, they’re not breaking up the band at Chuck E. Cheese. A forerunner in using animatronics for entertainment, Chuck E. Cheese has been a birthday party destination for so long that grandparents are enjoying the shows again anew. However, as the iconic band of Chuck E. Cheese, Helen Henny, Jasper T. Jowls and Mr. […]

Mike Chicoine – Drive Shack Inc.

Est. reading time: 3 mins

In the classic Adam Sandler comedy “Happy Gilmore,” the title character takes a trip to a miniature golf course late in the film to hone his putting skills ahead of a major tournament. While working with his coach Chubbs Peterson, Gilmore gets frustrated as obstacles like windmills and laughing clowns keep his ball from going […]

Ken Bennett – Dallas Museum of Art

Est. reading time: 4 mins

Ken Bennett clearly remembers his first “aha moment” with contemporary art. He was helping install the exhibition, “Between Action and the Unknown: The Art of Kazuo Shiraga and Sadamasa Motonaga,” at the Dallas Museum of Art. Sixty works by the two Japanese artists were on display from February to July of 2015. When Bennett, the […]

Teri Chan Palomaki – Scientific Games

Est. reading time: 4 mins

In some ways, it seemed as though casinos in the U.S. picked up right where they’d left off when the COVID-19 pandemic began to wane in the face of vaccinations. According to the American Gaming Association, first quarter revenues at casinos this year hit $11.1 billion, matching a high set in the third quarter of […]

Dan Mitchell – Navy Pier Inc.

Est. reading time: 4 mins

They built it and people came. But more importantly to Dan Mitchell, when they reopened Chicago’s Navy Pier in March, people came back. Pre-COVID-19,  Navy Pier drew more than 9 million visitors annually—people coming to shops, restaurants and attractions Mitchell helped develop in a career that’s brought him back to the pier repeatedly over the […]

Danny Murray – YMCA Calgary

Est. reading time: 3 mins

After more than three decades, Danny Murray was ready to retire from working for Alberta’s largest city, but he wasn’t ready for retirement. Murray wanted something more, and he wanted to give back to the community in a different way than working for the city of Calgary. “I was scooped up pretty quickly and got […]

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