Case Studies Entertainment

Teri Chan Palomaki – Scientific Games

In some ways, it seemed as though casinos in the U.S. picked up right where they’d left off when the COVID-19 pandemic began to wane in the face of vaccinations. According to the American Gaming Association, first quarter revenues at casinos this year hit $11.1 billion, matching a high set in the third quarter of […]

Dan Mitchell – Navy Pier Inc.

They built it and people came. But more importantly to Dan Mitchell, when they reopened Chicago’s Navy Pier in March, people came back. Pre-COVID-19,  Navy Pier drew more than 9 million visitors annually—people coming to shops, restaurants and attractions Mitchell helped develop in a career that’s brought him back to the pier repeatedly over the […]

Danny Murray – YMCA Calgary

After more than three decades, Danny Murray was ready to retire from working for Alberta’s largest city, but he wasn’t ready for retirement. Murray wanted something more, and he wanted to give back to the community in a different way than working for the city of Calgary. “I was scooped up pretty quickly and got […]

Chris Neal – Restore Hyper Wellness & Cryotherapy

For many businesses in the U.S.—especially franchises—the pandemic has posed considerable challenges, from reduced store capacity to employee health and safety. But while some companies have had to scale back operations, others have found new opportunities for growth. One business that’s managed to thrive is Restore Hyper Wellness, a retail provider of services such as […]

Brian Hamilton – Resorts World Catskills

The Concord Resort Hotel was a legendary property in the Borscht Belt of the Catskill Mountains in upstate New York known for its casino and for performances by icons like Barbara Streisand, Tony Bennett, Buddy Hackett and Judy Garland. Martin Luther King Jr. even received an award at the Concord in 1963. The hotel closed […]

Sandy Karp – IPIC Theaters LLC

A night at the movies is changing. In many ways, it can feel like a night at home, with cushioned recliners and blankets for snuggling. But not only is there the amazing big screen and a sound system that you can’t replicate in your living room; the popcorn is better and gourmet food and specialty […]

Larry Charlip—Take-Two Interactive Software Inc.

When it comes to the facilities at Take-Two Interactive, one of the world’s largest interactive entertainment companies, few know the lay of the land better than Larry Charlip—its nooks and crannies, its quirks and idiosyncrasies. As a teenager working in the mailroom at a commodity trading company, MG Corp., Charlip learned his first lesson in […]

Johnny Little – Tough Mudder Inc.

It’s tough to make mud in the desert, as Johnny Little discovered. Such was the case when Little, vice president of live events and global licensing for Tough Mudder Inc. came to Oman to debut the patented obstacle course race that takes place—as the name suggests—in the mud. Except mud is tough to make from […]

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