Case Studies Region: Southeast

Alix Loiseau – Royal Caribbean International 

Est. reading time: 5 mins

“I never did want to be called Dr. Alix.”  So muses Alix Loiseau, whose dentist father and disciplinarian mother initially tabbed him for medicine while raising eight children in Haiti. But while the boy’s older brother became an oral surgeon and his sister a dentist, he was drawn to subjects such as art and architecture, […]

Adrian Godwin – Ochsner LSU Health Shreveport 

Est. reading time: 5 mins

When it comes to healthcare facilities, maintaining a smooth and efficient environment is crucial to ensuring the best possible patient experience. The work of Adrian Godwin, director of facilities management for Ochsner LSU Health Shreveport in Louisiana, is instrumental in achieving this goal.   With a dedicated team of over 70 employees, Godwin oversees the maintenance […]

Alison Jackson – TitleMax

Est. reading time: 4 mins

Rumors of the demise of post-pandemic person-to-person contact have been greatly exaggerated. So believes Alison Jackson as she lays the groundwork for TitleMax’s stores of the future. The brand experience is still physical at its core because it allows the business to deliver a powerful and personalized customer experience. While this consumer lending company has […]

Andy Snead – Campbell University

Est. reading time: 4 mins

Few people are as acquainted with the North Carolina State University campuses as Andy Snead. He earned his bachelor’s degree in mechanical engineering there and then led facilities management and capital projects in a variety of roles for more than 25 years. Whether leading the installation of air conditioning into his residence hall—after he graduated, […]

Andy O’Dell – Protective Life

Est. reading time: 4 mins

A football fan to the core, Andy O’Dell says pretty much all of 2020 and 2021 has been game time. Like a lot of facilities directors, he had to help migrate employees to remote work to the COVID-19. But he had an added difficultly: he had to halt a major renovation to the corporate headquarters […]

Alix Loiseau – Royal Caribbean Cruise Lines Ltd.

Est. reading time: 5 mins

The construction industry knows all about BIM, the high-tech Building Information Modeling that has revolutionized the ground-up design and construction process by providing a detailed, virtual, 3-dimentional model of a structure before any ground is broken. Well, now there’s SHIM, as in Ship Information Modeling—the process that Alix Loiseau has pursued since becoming director of […]

Ackerman Plumbing Inc.

Est. reading time: 3 mins

Carly Bonora is proud to say that “plumbing is in my blood.” It makes sense for Bonora, who grew up around plumbers, and is the fourth generation of her family to run 72-year-old Ackerman Plumbing Inc. Bonora worked her way up to vice president and co-owner from humble beginnings in the family enterprise, mowing lawns […]

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