Case Studies Hospitality

The construction industry knows all about BIM, the high-tech Building Information Modeling that has revolutionized the ground-up design and construction process by providing a detailed, virtual, 3-dimentional model of a structure before any ground is broken. Well, now there’s SHIM, as in Ship Information Modeling—the process that Alix Loiseau has pursued since becoming director of […]

To Iga Wyrzykowski, there’s a certain awe that strikes her when she walks through an airport, past one of the XpresSpa stores she’s helped create. “I walk by and think to myself, ‘Wow I designed that!,’” XpresSpa’s director of store design and construction says. “The transformation is amazing. It’s incredible to think that I designed […]

Jacob Lebowitz might just be a modern-day maverick in the real-life rust-belt version of Monopoly. However, there is no Boardwalk, Park Place or Atlantic Avenue. DelMonte Hotel Group, led by president Alex DelMonte from its home base in Rochester, New York, has moved the game of acquiring properties to second- and third-tiered cities, not streets, […]

When the Hyatt chain opened one of its newest resorts near the Caribbean paradise of Cancun on Mexico’s eastern shore, Carl Kernodle, vice president of planning and design, practiced his own method of quality assessment. “I walk the property and talk to the people, asking them where they’re from, how they’re enjoying their vacation and […]

Should visitors to the White House notice door knobs, they may think they date back to administrations of a distant past. They may come to the same conclusion about door hardware adorning the Statue of Liberty, Ellis Island, numerous state capitols and countless high-end residences. But all were highly engineered, manufactured or restored by a […]