Case Studies Hospitality

He is ready for the next challenge, confident that his nearly three-year stretch as vice president of facilities and construction at P.F. Chang’s China Bistro Inc., along with 29 years of professional experience, have more than prepared him for whatever the future holds. In the meantime, Gregg Collison can mull options from his Scottsdale, Arizona, […]

The Windy City isn’t among the easiest places to manage a major construction project, what with its oftentimes confusing politics and—more recently—the perfect storm of COVID-19 and mass protests that have brought so much business to a standstill. Such obstacles notwithstanding, the latest addition to Hilton’s brand of Curio Collection hotels should garner its certificate […]

A night at the movies is changing. In many ways, it can feel like a night at home, with cushioned recliners and blankets for snuggling. But not only is there the amazing big screen and a sound system that you can’t replicate in your living room; the popcorn is better and gourmet food and specialty […]

The call came into the New Orleans Sheraton on a Thursday afternoon from the U.S. Army Corps of Engineers—and it was not to book a reservation in one of the French Quarter’s hot spots. The hotel on 555 Canal St., was now a hot spot for a very different reason. More than 5,000 COVID-19 cases […]

Chain, casual dining restaurants aren’t known for creativity, but that can be part of their attraction. Doesn’t matter if the customer is in Portland East or Portland West, Detroit or Dallas. Most any branded restaurant looks alike with an identical menu and meals. It’s a business model due for some spicing up, which is what […]

There’s always something to maintain in a casino resort hotel just one room shy of 1,400 in Atlantic City. Even though the building is currently closed to the public, something’s bound to leak, get dusty, need preventative maintenance, an upgrade or replacement. Thus Al Parker Jr., the facilities director since the rebranded Ocean Casino Resort […]

After a long day of classes or a long night of studying, everyone needs a break.   So close the book, power down the laptop and head on over to the student center, maybe after ordering by app at Chick-fil-A or Panda Express. Your food is there, your friends may be, too.  Rigoberto “Rigo” Sanchez knows you can get hungry and […]

It was a three crane construction operation, requiring high-swinging maneuvers to set the columns and beams for a new 19-story Hampton Inn and Suites in Midtown Atlanta and Mike White had never seen anything like it before. There, on the tight city streets, massive derricks were being used to assemble and dismantle other cranes just […]

Walking into the world of fine dining at Fleming’s Prime Steakhouse & Wine Bar—located on Brickell Avenue in Miami—is to step into a subtle, sophisticated environment. The savory aroma of a prime dry-aged beef fills the air. Guests are seated at tables dressed in crisp linens. The backdrop is painted with contrasting colored walls from […]

Before you book your room at The Hoxton, Williamsburg hotel in Brooklyn, know that Michael Guerrero has slept in your bed, jumped in your shower and watched your television—and rest assured all those elements passed muster with him. Testing out guestrooms is just one of the practices Guerrero, the director of engineering for the UK-based […]