Case Studies Hospitality

Before Christina Pimenta ever set foot on a construction site, she was arguing cases in a Massachusetts courtroom. A political science graduate of UMass Amherst who earned her JD from New England Law Boston, Pimenta spent roughly six years as a litigation attorney before a pivot into real estate law opened a door she hadn’t […]

For Chad Severance, success has always been about service—serving clients, colleagues, and communities through projects that inspire wonder while staying grounded in practicality. As Senior Vice President of Development, Construction, and Engineering for Westgate Resorts, Severance brings decades of hands-on experience, global perspective, and team-building acumen to an organization known for transforming vacation experiences across […]

Builders in the hospitality industry face various challenges that can impact the success of their projects. Ensuring regulatory compliance, as builders need to navigate local, state, and federal regulations about zoning, building codes, safety standards and environmental regulations is crucial. Cost management is also important, as hospitality projects require significant investments.   Meeting deadlines and finding […]

The demand for fast food remains high even with the worst of COVID-19 seemingly over. That should keep Chad Halley busy as he helps three popular outlets meet demand while factoring what might be changing consumer habits. More drive-thru lanes or restaurants with only drive-thru lanes? More investment in the technology and machinery strictly for […]

For some, customer service is a hassle of the job, but for Chuck Griffith, it’s an act of faith. Now a regional facilities manager, the former minister says that operating a church and counseling parishioners is very similar to his current work at Bluegreen Vacations, a timeshare club headquartered in Boca Raton, Florida, that operates […]

The party hasn’t really ended at the new AC Hotel by Marriott Bridgewater. It’s only been toned down by a pandemic that’s lessened good times just about everywhere, including here in north central New Jersey. But when some sense of normalcy resumes, this place will really be rockin.’ So assures Chuck Pagnotta, who was among […]

When the Hyatt chain opened one of its newest resorts near the Caribbean paradise of Cancun on Mexico’s eastern shore, Carl Kernodle, vice president of planning and design, practiced his own method of quality assessment. “I walk the property and talk to the people, asking them where they’re from, how they’re enjoying their vacation and […]