Case Studies

David Handwork – Arkansas State University

Est. reading time: 4 mins

When a person interviews for a job, it is said to take just three seconds for the interviewer to develop an opinion of him or her. The same pretty much holds true for high school seniors pondering where to continue their education, says the man entrusted with tending to the aesthetics and facilities at Arkansas […]

Dale Lechelt – ATB Financial

Est. reading time: 4 mins

In any other company he might be referred to as facilities manager, but Dale Lechelt emphasizes that ATB Financial places a higher priority on the people who work in the facilities he manages throughout the Western Canadian province of Alberta. Hence his title: Vice President, People Places & Spaces and Procurement at Edmonton-based ATB Financial. […]

Dave Keelty – University of Vermont Medical Center

Est. reading time: 5 mins

It’s not just what the doctors ordered, it’s what former patients and their families advised when the University of Vermont Medical Center was about to commence with an ambitious addition six years ago. For all too often those folks—the real stakeholders in any healthcare project—seem left out of the equation when it comes to layout […]

Dale Gingrich – Members 1st Federal Credit Union

Est. reading time: 4 mins

An old gas station in Harrisburg, Pennsylvania, is playing a role in the future of financial services. By the fourth quarter this year, the site of the station will be a new branch for Members 1st Federal Credit Union and a template for its new branch design. “It is a very unique site,” Gingrich says […]

David Reynolds – University of North Texas

Est. reading time: 5 mins

Five years ago, the Sack ‘N Save at the corner of Wilshire and Avenue C in Denton, Texas, looked like any mid-sized grocery store: meat and produce around the perimeter, aisle upon aisle of food and household wares in the middle, all of it illuminated by a battery of fluorescent lights. Should a former customer […]

DelMonte Hotel Group

Est. reading time: 5 mins

Jacob Lebowitz might just be a modern-day maverick in the real-life rust-belt version of Monopoly. However, there is no Boardwalk, Park Place or Atlantic Avenue. DelMonte Hotel Group, led by president Alex DelMonte from its home base in Rochester, New York, has moved the game of acquiring properties to second- and third-tiered cities, not streets, […]

Danny Koontz – Collier Restaurant Group

Est. reading time: 5 mins

He started in the company’s commissary group, working after school and weekends in a kitchen while attending the University of Tennessee. In 1980, he was given a purchasing job at corporate headquarters. A few years later, he moved to facilities and quickly scaled the ranks to facilities management director overseeing all company locations. So when […]

Devin Hugie – CHOC Children’s Mental Health Inpatient Center

Est. reading time: 4 mins

It’s about meeting the very overdue need of tending to the mental health of some of the most vulnerable children and teens in California’s Orange County. The specialized nature of such treatment being what it is, the standards of CHOC Children’s Mental Health Inpatient Center had to exceed the very stringent codes by which the […]

Don Watson – Merck

Est. reading time: 5 mins

While outfitting a new research lab in Rahway, New Jersey, the facilities team encountered somewhat of an eye-opener. It seemed the new, young talent at Merck’s more than 100-year-old campus, wanted to feel connected to the pharmaceutical giant’s colorful history—through black-and-white photos. Since 1891, Merck researchers had helped find new ways to treat and prevent […]

David Moye – Delta Community Credit Union

Est. reading time: 4 mins

Walk the floors of the Riverwood 100 building in Atlanta, and you’ll find a fitness center and full-service cafes, a dry cleaner and hair salon, even a car-detailing service. Outside, electric vehicle charging stations pepper the parking lots, while dozens of restaurants and shops lie just beyond the grounds. These are only some of the […]

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