Case Studies

Bruce Meyer – RUSH Copley Medical Center 

Improving the patient experience from the ground up 

Most people are nervous and anxious about visiting their doctor or going to the hospital—and rightfully so. It can be scary and daunting, and the uncertainty of the moment is difficult.  

Bruce Meyer | Projects, Construction, & Property Management Coordinator | RUSH Copley Medical Center 

Bruce Meyer | Projects, Construction, & Property Management Coordinator | RUSH Copley Medical Center

Bruce Meyer, in his role as projects, construction and property management coordinator for RUSH Copley Medical Center in Aurora, Illinois, works hard to enhance the patient experience and the medical team’s abilities to provide top-notch care. The 210-bed facility has over 500 physicians on staff providing care in 60 specialties.  

“Throughout my career, creating a positive environment and impacting the community has been my passion,” Meyer says. “Helping RUSH Copley continue to expand  as a state-of-the-art facility is something in which I take pride.”  

Meyer’s leadership and the dedication of his team and others throughout the organization have helped enhance RUSH Copley’s recognition throughout the industry. The medical center has received an “A” grade for safety from the Leapfrog Group over 20 times, and it holds Magnet accreditation from the American Nurses Credentialing Center, affirming its excellence in nursing. RUSH Copley has also been designated as a leader in LGBTQ healthcare equality by the Human Rights Campaign Foundation.  

“It is essential to always strive for excellence. Rush Copley has always worked toward maintaining a top-notch facility and providing the best care possible for its community,” Meyer says.  

An important decision 

Recently, Meyer and his team led the completion of the hospital’s first Clinical Decision Unit, designed to provide short-term care and observation for patients who require further evaluation or testing but may not require full admission to the hospital. 

Bruce Meyer | Projects, Construction, & Property Management Coordinator | RUSH Copley Medical Center 

The new CDU spans over 17,200 square feet on the second floor over the existing emergency and imaging departments. It includes 20 patient exam rooms, two nurses’ stations and other support spaces, and a new elevator and stairwell that maintains connectivity between the first and second-floor departments.   

“It took meticulous planning and work to complete the build minimizing the disruption of the operations of the departments below,” Meyer recalls. “It was fully occupied the day  it opened.” 

For the rest of 2024, Meyer has several projects in the pipeline.  

One notable undertaking is a 20,000-square-foot renovation for the hospital’s provider-based practices. This renovation will primarily focus on upgrading the reception area, including lighting and finishing upgrades throughout. Additionally, Meyer is involved in finishing upgrades in a women’s healthcare suite, a pediatric suite and the outpatient waiting area. The hospital is also in the early stages of planning a hybrid operating room renovation, showcasing Meyer’s ability to adapt to evolving healthcare needs. 

More upgrades 

When Meyer last spoke to Blueprint in late 2020, RUSH Copley was responding to the COVID-19 pandemic. A planned 7,000-square-foot conference center has been on hold since the beginning of the pandemic and is part of a several-phased lower-level master plan, which will allow for expansions for labs, material management, central supply and more.  

Additional projects completed during Meyer’s tenure include renovations to many of its patient rooms, a large main entrance expansion, the building of several new operating rooms, a complete floor renovation for the medical group practices and a NICU addition. Many imaging equipment replacements, a few new convenient care build-outs and many finish upgrades projects were also completed. 

Juggling so many projects—he once had 24 projects going on throughout 18 months—has been challenging throughout his career. While he handles construction project management, other team members take charge of facility operations and maintenance. Meyer acknowledges the talent and dedication of his colleagues in accomplishing complex tasks, emphasizing their long-term commitment to the organization. 

A career foundation 

While most kids were playing with toys or running around outside, Meyer spent much of his time drawing the Meyer family home with a pencil and paper at a table in his house. His early interest in architecture was evident, but he knew he’d have to leave his hometown if he wanted a successful career in the industry.  

After earning a degree in architecture from Southern Illinois University, Carbondale, Meyer worked as an architect for six years before spending over two decades as a senior project architect for Anderson Mikos Architects. He joined RUSH Copley in August 2017 and was promoted to his current position in August 2020.  

Whether through construction projects, real estate transactions—he became a licensed real estate agent in 2022 or volunteering, Meyer consistently strives to uplift and assist others. He firmly believes that cultivating a sense of community and lending a helping hand to neighbors is crucial in creating a positive and supportive environment for all. 

Meyer has faced various challenges throughout his career, the most prominent being the struggle to maintain a clear career direction. However, he has learned the importance of periodically evaluating his goals and setting precise milestones. Despite the ups and downs, Meyer’s determination and forward-thinking mindset have helped him fulfill his dreams and create a fulfilling life for himself and his family. 

In addition to his professional accomplishments, Meyer enjoys spending quality time with his family. As the first person in his family to attend college, he cherishes the opportunities education has provided. Meyer remains an avid learner and enjoys hiking, fishing and reading.  

“Continuous personal growth and education are vital to leading a successful and well-rounded life,” Meyer says.  

View this feature in the Blueprint Vol. IV 2024 Edition here.

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