Case Studies

Nic Riesenberg won’t be seen walking through North Kansas City Hospital wearing a white coat or a stethoscope around his neck. However, as vice president of facilities and support services, he still makes his rounds every day. It’s part of managing facilities for the 451-bed hospital, which includes him overseeing 380 employees involved in food and […]

For Nicole Hughes, even seemingly minor details, like a hook on a door, can make a major difference. “When most people plan a build-out or remodel, they may first consider larger elements, like installing cabinetry or replacing outdated carpeting with new flooring,” says Hughes, the director of construction and facilities with PCRK Group, the owner […]

When you serve a discerning clientele, a shortcoming in one area might as well be a shortcoming in every area. Such is Naresh Israni’s modus operandi. Directly employed by SodexoMagic, he oversees integrated facilities management at the Arlington, Virginia, base of one of the world’s largest aerospace companies and is the direct contact between the […]

Many college alumni centers sit quiet and underused most of the year, only seeing large groups during reunions or special events. Nicole Sweeney has worked hard to ensure this wouldn’t happen at the University of British Columbia. Since the Robert H. Lee Alumni Centre opened in 2015, she’s been happy to see it consistently filled […]

Not much fanfare was expected this past July when Stout, a global investment bank and advisory firm, relocated workers from its Cleveland office. The employees had been working remotely for well over a year and, for many, that seemed the new business as usual. The company also provided a hybrid office-home work arrangement. Nevertheless, when […]

It certainly doesn’t happen often, an unstable or disgruntled person entering the workplace and setting off a scenario that must be quickly defused. But there’s enough risk of this occupational hazard for Nicholas Nilio to take preemptive measures on behalf of Healthfirst employees, New York’s largest nonprofit health insurer. Director of facilities and workplace security […]

Completing a historic renovation of a distressed apartment building in Cohoes, New York, turned out to be a rewarding proposition for Nathan Marks—in more ways than one. For years, the aged 1888 structure had been neglected. But for Marks, president of Hudson Development & Property Management in Albany, it was an opportunity to restore a […]

Neal Hammerschlag | Director of Construction | Scully Company There are certain mistakes Neal Hammerschlag will never make again, like wearing pressed khakis and a button-down shirt to a housing construction worksite years ago. It was his first day on the job as a new superintendent, a major step transitioning from a career in law. […]

To some, an outdated manufacturing facility in Sunnyvale, California, might deserve to be razed to make way for the next development in Silicon Valley. But Norman LoPatin saw something different: a potential school. And that shouldn’t come as a surprise. For 18 years, LoPatin has led the construction of 25 charter schools nationwide showing that […]

Picture yourself pouring a batch of jello into a series of differently-shaped molds. In what he admits is an overly simplistic explanation, this is how Nick Coffelt describes what he does for work to friends at cocktail parties or relatives around the Thanksgiving dinner table. With one important exception: Instead of colored sugar water, he […]