Case Studies March 2021

The Concord Resort Hotel was a legendary property in the Borscht Belt of the Catskill Mountains in upstate New York known for its casino and for performances by icons like Barbara Streisand, Tony Bennett, Buddy Hackett and Judy Garland. Martin Luther King Jr. even received an award at the Concord in 1963. The hotel closed […]

Managing facilities that serve one of the populations most vulnerable to COVID-19 presents many challenges, from sanitation and vaccine distribution to combatting loneliness. So the vice president of facilities services for Maxwell Group wasted no time when the pandemic first hit in March 2020, quickly stockpiling personal protective equipment and cleaning supplies. Michael Zebrowski has […]

If you take your vehicle through a conveyor car wash, you’ll likely notice the process looks and feels much like it did 10 or 20 years ago: the streams of soapy water; the large cloth mittens bathing your car much like a zookeeper washes an elephant; and the high-velocity air dryers at tunnel’s end. But […]

The best casinos aren’t known for skimping on luxury amenities or unusual experiences, but how about massive showers that comfortably fit six to eight people and bathe them not just in water, but light and fragrance? “Well, our guests are going to love it,” says Perry Sanders, the corporate director, facilities, for the Atlantis Casino […]

If you’re from Texas, it’s likely you know a good bit about football and just as much about the oil industry. But here’s something you probably don’t know about the latter: Oil production can produce naturally occurring formation water—and lots of it. Properly disposing of that water, while meeting strict environmental standards, is the business of […]

The party hasn’t really ended at the new AC Hotel by Marriott Bridgewater. It’s only been toned down by a pandemic that’s lessened good times just about everywhere, including here in north central New Jersey. But when some sense of normalcy resumes, this place will really be rockin.’ So assures Chuck Pagnotta, who was among […]

Sitting for hours outside of MedStar Georgetown Hospital’s surgical waiting room back in May 2017, Paul Robinson clearly remembers the stress he felt as his mother underwent hip replacement surgery. It was a trying time for his family, but it was softened by the kindness of the MedStar healthcare staff. Subconsciously, he says, that experience […]

It’s another Monday morning meeting as you settle in with a cup of coffee, chit chat about your weekend and focus on the agenda as your week begins. Wait. You want to do what? You want to do it by when? Such was the scene in March 2020 as the leadership, construction and facilities, IT […]