Case Studies February 2021

Karl Ingoldsby – Somersworth School District, SAU 56

When an organization is in the midst of a major renovation project, it usually doesn’t expect the new guy on staff to make a suggestion that impacts the bigger picture. But that’s exactly what Karl Ingoldsby did—and his idea is paying off in more ways than one. When he was hired as the facilities director […]

Lavernne Hudson – Amica Senior Lifestyles

It’s not a pleasant memory for Lavernne Hudson, that her late, sight-impaired grandfather needed care beyond what the extended family could provide. He spent his last years in a very institutional facility, and while the place wasn’t uncomfortable, something seemed to be missing. The man deserved better surroundings and more personal attention, she recalls, especially […]

Margana Suendermann Nord – Carta

There was no crystal ball predicting Margana Suendermann Nord would be helping design and build the workplaces of tomorrow for Carta. But then, what crystal ball predicted on-site workplaces would become endangered because of a global pandemic, the likes of which had not been seen in a century? As head of real estate and workplace […]

Phillip Jones – Massage Envy

Prior to the pandemic, the idea of de-stressing for an hour in one of Massage Envy’s franchised locations with soothing, low-lit, dark purple treatment rooms may have seemed the ideal. But in the days of COVID-19? The massage, wellness and skin care national franchisor faced some difficult days as clients stayed physically distant. To help […]

Steve Eiss – Banner Health

As Steve Eiss puts it, he and the team at Banner Health in Phoenix, Arizona, don’t build hospitals; they open them—and at a rapid pace. BH’s executive director of facilities development since June 2020, Eiss manages most project components including concept, design, construction and management. The company owns or leases 480 health care-related properties: medical […]

Warren Byrd – KAR Global

Picture this: You’ve spent the last 10 years selling cars for one of the world’s largest automotive marketplaces. Now that you’ve learned the ropes, you’re ready to try your hand in the biz. Starting with your very own used car dealership. Where do you get your cars? What are your options? You might visit a […]

William Colby – Lincoln Property Company

He’s the kind who’d rather repair than replace. There’s always something worth keeping in an old building, William Colby is wont to say. Not only does it save his employer and property owners money, it may also be easier to maintain than some new gadget that can’t be readily installed in a legacy system. Nowadays, […]

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